Help & FAQs

We completely get it, we change our minds too! If you need to cancel your order, you will need to contact us and we'll be happy to help.

Please note we can't cancel an order once it's shipped.

We want to speak to you too! Pop over to our Contact us page for our phone and email , or start an online chat for with any questions, concerns, or feedback. We're here to help!

We currently ship to the UK, including Northern Ireland , Isle of Man and the Channel Islands

Standard shipping normally takes 2-3 days. Next day shipping is available (for an additional charge). Check out our Delivery Information for more details

Check out or Return Information for full details , but in brief, You can return most items bought online or by phone within 14 days for a refund (provided that it is unused and returned to us in brand new condition – including packaging).

Refunds are processed within 7 days from when we receive the item(s).

Yes ! Our shop has been going since 1922 and you're welcome to call into our store - we'd love to see you! Check out our address and contact details

Yes - we've a wide range of repair ,set up and upgrade services available - take a look